Shipping Policy

At Shoptailorly, we are committed to ensuring your custom jerseys arrive promptly and in perfect condition. Below is our comprehensive shipping policy, detailing our available shipping options, processing timelines, delivery estimates, and other key information to keep you informed every step of the way.

Shipping Options

Domestic Shipping (United States Only)

We offer reliable domestic shipping across all U.S. states, with a straightforward flat-rate option for your convenience:
  • Standard Domestic Shipping: $9.99, with delivery expected within 7-14 business days.

Order Processing

Since all our jerseys are custom-crafted to your exact specifications, we require a short processing period to ensure quality. Typically, orders are processed and prepared for shipping within 7-9 business days from the date of full payment and design confirmation.

Estimated Delivery Times

Delivery times begin once your order has been shipped (separate from processing time). For standard domestic shipping, you can expect your custom jerseys to arrive within 7-14 business days. Please note that these are estimates, and actual delivery may vary slightly based on your location.

Order Tracking

Once your order is dispatched from our facility, we will send a detailed shipping confirmation email to the address you provided during checkout. This email will include a unique tracking number, which you can use to monitor your package’s journey directly on the carrier’s official website for real-time updates.

Potential Delays

We work diligently to adhere to our stated delivery timelines, but occasional delays may occur due to unforeseen events. These can include extreme weather conditions, logistical disruptions, carrier delays, or high order volumes during peak seasons. We ask for your understanding and patience should such delays arise, and we will keep you updated if any issues affect your order.

Customs Duties and Taxes (International Orders)

For international shipments, please be advised that any customs fees, import taxes, or duties imposed by your country’s customs authorities are the sole responsibility of the customer. Shoptailorly is required by law to declare the full value of your order on the package, and the release of your shipment is at the sole discretion of local customs agents.

Contact Information

If you have any questions, concerns, or need assistance with your order’s shipping status, please feel free to contact our customer support team at any time:
Email: service@shoptailorly.com
We value your trust in Shoptailorly and are dedicated to making sure your custom sports apparel meets both your expectations and our rigorous quality standards. Thank you for choosing us for your custom jersey needs.